Last updated: 21st May 2025

1. Personal Information We Collect

When you visit the Site, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device. This information may be collected through analytics tools (such as those used by our website provider, Squarespace).

When you use the contact form or make a purchase, we collect personal information you provide such as your name, email address, postal address, and payment details. This is necessary to respond to your queries and to fulfil your orders.

2. How We Use Your Information

We use the information collected to:
- Communicate with you, especially in response to queries via the contact form.
- Process and fulfil your orders, including sending order confirmations and delivery updates.
- Improve and optimize our Site (for example, by analyzing how users browse and interact with the Site).

3. Sharing Your Personal Information

We share your personal information with third parties only to the extent necessary to operate our business. Specifically:

- **Website platform**: Our website is built and hosted on **Squarespace**, which automatically collects data such as IP addresses, browser details, and device information to help us operate and improve the site. Squarespace may also use tools like analytics or third-party plugins to measure site performance. For more information, please see the Squarespace Privacy Policy: https://www.squarespace.com/privacy

- **Payments**: Payments made through our website are processed securely via **Squarespace Payments** (powered by Stripe or PayPal, depending on your selection). Your payment information is handled directly by these providers and is never stored or processed by us. You can review their privacy policies here:
- Stripe Privacy Policy: https://stripe.com/privacy
- PayPal Privacy Statement: https://www.paypal.com/webapps/mpp/ua/privacy-full

- **Delivery**: We share your name and address with delivery carriers solely for fulfilling orders.

We do not sell or rent your personal data to third parties.

4. Your Rights

If you are a resident of the UK, EEA, or another region with data protection laws, you have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your data.
- Object to or restrict certain processing of your information.
- Withdraw consent at any time, where applicable.

To exercise any of these rights, please contact us via the website contact form www.rachaelpaceyart.co.uk.

5. Data Retention

We retain personal information only for as long as necessary to provide services and fulfil transactions, or as required by law.

6. Cookies

The Site may use cookies or similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

7. International Users

This Site is accessible worldwide. If you are accessing it from outside the UK, be aware that your information may be transferred to, stored, and processed in the UK, where our servers are located and our operations are based.

8. Changes to This Policy

We may update this privacy policy occasionally to reflect changes to our practices or legal requirements. We encourage you to review this page periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Rachael Pacey
Website contact form at : www.rachaelpacey.co.uk